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Frequently Asked Questions

Please reach us at henelabs@gmail.com if you cannot find an answer to your question.

We accept returns within 10 days of receiving your purchase. Items must be in new, unworn/un-used condition with tags attached. Refunds will be issued in the original form of payment.


We offer free standard shipping on orders over $50 within the continental US. Shipping rates and delivery times may vary depending on the destination and shipping method chosen.


Yes, you can track your order by logging into your account or by using the tracking number provided in your shipping confirmation email.



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